Our services: The Atos circle of care
We understand that after your operation, you need more than just products to help you live your life fully.
Trust, time and care are more important than ever. The Atos Circle of Care is our comprehensive support service to help you.
Best start
Get off to the best start in life after a laryngectomy or tracheostomy.
The Best Start programme helps you transition from hospital to home, including adjusting to your new condition, understanding your new products and getting into good routines.
- Enhanced support for your first six months
- CQC regulated service with our Best Start nurses who provide advice about appropriate routines and overall wellbeing while adapting to life at home with a laryngectomy or tracheostomy
- A welcome pack and a welcome call
- Practical tools and equipment to make life easier, including a complimentary care bag containing a range of helpful items
- Regular liaison with NHS clinicians to insure continuous and collaborative care
Connection hub
Stay connected to those who know and understand.
Get comfortable with your new life and stay connected to those who know and understand. Connection Hub includes:
- A dedicated Customer Care Representative
- Personalised service – you choose how and when you hear from us
- CQC regulated service of a team of field nurses who can visit you at home to ensure the transition from hospital to home happens seamlessly - this service is only available in specific areas of England and Wales, please enquire for details
- Educational events in the community for people with similar experiences
- Atos MyLife App to provide inspiration and information on living well after a laryngectomy
Care delivered
Bringing the right products and care your way.
The right products for your needs, right when you need them.
- Easy and convenient ordering
- Optional convenient monthly reminders
- Electronic Prescription Service
- Rapid, reliable delivery
- Discreet packaging
- Convenience orders by subscription
CQC regulated
We have accreditation from the Care Quality Commission; an independent regulator of Health and Social Care in England and Wales which ensures that services are safe, effective, compassionate and high quality.
Award winning customer service
Atos Care UK have been recognised as one of the best customer care teams in Europe.
225 companies from 36 countries attended as finalists for their categories, with Atos nominated as one of eight finalists up against the likes of Harley Davidson, Mastercard and Severn Trent for the ‘Best Customer Service Team’ category
Share